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How Fleet Standardization Lowers Upfit Costs

How Fleet Standardization Lowers Upfit Costs

Say you run 20 trucks, and one needs a new underbody box. The model on the rest of your fleet is backordered. A similar box from another brand is in stock and $120 cheaper. Easy call.

Two years later, that box's latch fails on a Friday. Your shop has spare latches, but they fit the other 19 boxes, not this one. The replacement part ships Monday and arrives Wednesday. The truck sits.

Fleet management company, Element, puts the cost of unplanned downtime at $448 to $760 per vehicle per day. The $120 you saved was gone before lunch on Monday.

That's the part of upfit cost most people miss. The price on the invoice is often the smallest part of what a truck box, shelving unit or ladder rack costs you. Most of it shows up later, in parts, repair time and days a truck can't work. And nearly all of that later cost goes up every time a vehicle is equipped differently from the ones next to it.

Where the money actually goes

Every different product on your trucks brings its own spare parts. Five brands of crossover box means five kinds of latches, gas struts and weather seals, and you either stock all of them or wait on them. Most fleets wait.

It also brings its own learning curve. A tech who has rehung the same compression-latch door fifty times does it in minutes. Hand them a box they've never opened and the job takes longer, the right part gets ordered on the second try, and the truck stays in the bay.

The flexibility you lose is harder to see. When a van breaks down, the fastest fix is putting that crew in a spare. That only works if the spare is set up the same way, with the same shelving, the same rack and the tools in the same places. If it isn't, the crew spends half the morning hunting for things, and the spare doesn't save much.

Standardizing helps on the purchase side too. In a case covered by Automotive Fleet, one company cut 28 vehicle configurations down to 12 and lowered its average upfit cost by about $500 per truck. But for a 10- or 20-truck fleet, the bigger payoff is usually everything that happens after the order.

Your equipment can only match if your vehicles do

Here's the part that trips up a lot of fleets: you can pick one shelving brand and still end up with five different van setups.

Van shelving is built to fit a specific van. Manufacturers sell mounting kits by model and wheelbase, so the kit for a 144-inch-wheelbase Sprinter won't fit a 170-inch one, and neither fits a Transit. Crossover tool boxes are sized for full-size or mid-size beds. Ladder racks mount to model-specific points on the roof.

So if your last few van purchases were whatever the dealer had on the lot, you may have three models in two wheelbases. That's six shelving configurations before you've chosen a single product, each with its own parts and layout.

Standardizing starts at the vehicle order. Pick one chassis and one wheelbase (or cab and bed length) for each job, and matching the equipment gets much easier. When you have to buy something different, treat it as its own spec on purpose rather than letting it slip in.

What a useful spec actually says

Most fleets that think they're standardized have a spec that reads something like "aluminum underbody box, 72 inches." That leaves a lot open. Two boxes that both fit that description can have different door styles, latch types and mounting brackets, which means different spare parts and a different feel for the crew.

A spec that actually holds up names the exact model. For an underbody box, that's the brand and part number, steel or aluminum, smooth or diamond tread, single or double barn door, and the latch type. Then it says where the box mounts and what goes in it. A photo of a finished truck settles arguments faster than any description.

Material deserves a real decision rather than a default. Aluminum costs more up front but resists rust and weighs less, which matters on smaller trucks close to their payload rating. Steel is cheaper and tougher against dents. Either can be right; mixing them across the same role is what gets expensive.

It's also worth thinking about options at order time. A fleet manager quoted in that Automotive Fleet piece points out that an option added when a truck is built often costs about a third of what it would to retrofit later. Towing wiring and work-light circuits are common examples: cheap to include now, annoying and expensive to add after the fact.

Switching over without ripping anything out

Nobody needs to strip working equipment off a truck to standardize. The practical approach is slower and much cheaper.

Start by walking the lot and writing down what's actually on each vehicle. Then pick the setup your crews like best for each job, usually the truck everyone fights over, and make that the spec. Ask the drivers what they'd change before you lock it in. They know which shelf never gets used and which tool always ends up on the floor.

From then on, two rules do most of the work. Every new vehicle gets built to the spec. And every time a piece of equipment wears out, it gets replaced with the spec item, not whatever is closest. Over one replacement cycle, the fleet comes into line on its own.

Look at the spec again once a year. Pull the repair records while you're at it: if the same part keeps failing early, that's a sign the spec needs something heavier-duty, not just another replacement.

Where Elite Truck comes in

Remember how the story at the top started: the usual box was backordered. That's how most fleets fall out of standard. Not by choice, but because the right part wasn't available when they needed it.

That's the problem we try to solve. Elite Truck keeps thousands of truck and van equipment products in stock from manufacturers like Buyers Products, Weather Guard and Ranger Design, matched by year, make and model, so the item on your spec is more likely to be on the shelf when you reorder it. Fleets with a business account work with one sales advisor who learns their spec, gets volume pricing on repeat orders, and can pay on terms. Equipment ships straight to your shop or your upfitter.

Call us at 855-919-2087 or email sales@elitetruck.com. Send us what's on your trucks now, and we'll help you work out what the standard should be.

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